FAQ
Frequently Asked Questions
• Can I buy direct from you?
Only wearables (t-shirts, sweatshirts, etc.), posters, videos, and educational materials can be ordered direct from Conn-Selmer, Inc. or your Selmer dealer.
Sorry, but we don't sell instruments, accessories, or repair parts direct. Contact or visit a Selmer dealer/distributor concerning instrument, accessory, and repair part purchases.
• Where can I purchase a Selmer instrument?
Click here to find a complete listing of Selmer/Bach dealers/distributors or contact us at:
Conn-Selmer, Inc.
P.O. Box 310
Elkhart, Indiana 46515-0310
U.S.A.
Phone (574) 522-1675
• What's the price on a Selmer instrument?
Conn-Selmer, Inc. publishes manufacturer suggested retail prices (MSRP) for the United States only. These prices serve as a guideline. Dealers and music stores across the U.S. determine their own selling prices. Distributors and dealers outside the U.S. also set their own prices. Please consider more than price when buying a musical instrument, taking into account other important factors such as service, maintenance and repair, and other support that music stores can provide during and after the purchase.
• How old is my instrument?
For your convenience, Selmer has provided chronology charts based on serial numbers for dating instruments. These charts can be found on the saxophone serial number page.
• The marking on the bell of my Selmer (Paris) saxophone doesn't correspond with the Sax Legend chart. What do I have? Information on The Sax Legend chart was provided by the factory in France. You may wish to write them directly for additional information:
H. Selmer et Cie
18 Rue de la Fontaine au Roi
75011 Paris
France
• Can I send my older instrument back to the factory for repair or an overhaul?
Sorry, but we do not offer repairs or overhauls of older instruments here at the factory. Please contact a Selmer dealer/distributor for such services. Repair of a musical instrument requires both knowledge and experience therefore, we do not recommend that you attempt fixing or repairing your instrument at home.
• How much is my old instrument worth?
Like any antique or collectible, the "value" or "worth" of your instrument rests in finding the right buyer. Conn-Selmer, Inc. does not deal in used, collectible, or antique instruments, nor do we offer appraisals. Many dealers and music stores around the U.S. offer such instruments. You may wish to consider reading or placing a classified ad in one of the many musician and instrument journals, trying these as starters:
International Musician
(publication of the American Federation of Musicians)1501 Broadway
New York, NY 10036
phone (212) 869-1330
fax (212) 302-4374Saxophone Journal
Dorn Publications, Inc.P.O. Box 206
Medfield, MA 02052
phone (508)359-7004
• Does Conn-Selmer, Inc. buy or sell used, collectible, or antique instruments? Conn-Selmer, Inc. only deals in the manufacturing and distribution of new instruments and accessories. Please refer to the previous FAQ for information on buying or selling such instruments.